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Woolworths Extends Strategic Partnership with TCS to Transform Retail Value Chain

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SINGAPORE, NOVEMBER 13, 2021: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organisation, announced that it has expanded its long-standing strategic partnership with Woolworths Group Limited to provide IT and digital services including establishing DevOps teams, to enable faster time-to-market and respond to the dynamic needs of the business.

“TCS is a global leader in IT services, digital and business solutions with deep expertise in the retail vertical. As a result of working together over the past 24 years across a range of areas, we understand each other’s businesses and ways of working,” says John Hunt, Chief Information Officer, Woolworths Group. “As we continue to reimagine our customer and team member experience and embark on the next era of growth, TCS continues to be a strategic partner in helping Woolworths in its growth and transformation agenda.”

TCS has been Woolworths’ strategic partner for over 20 years and has been involved in several transformation initiatives across the retail value chain, including an SAP implementation and roll-out, range and space optimisation, supply chain programs, stores transformation, and digital initiatives.

The expanded partnership will see TCS leveraging its global scale and investments to drive cloud adoption, the evolution of data platforms to support deeper business analytics and insights, cyber security efforts, and other key digital initiatives in Woolworths’ growth and transformation agenda. Further, TCS will embed Agile / DevOps into the ways of working and establish mature DevOps practises and toolchains across multiple systems.

TCS will also drive enhanced operational resilience through enhanced usage of ignio™, TCS’ cognitive automation software, as well as other automation tools and the establishment of a reliability services team.

“We are very pleased to expand and extend our strategic partnership with Woolworths. We believe our contextual knowledge, digital capabilities and investments in research and innovation, position us well to help Woolworths realise its transformation objectives. We are excited to be part of this journey and look forward to strengthening the partnership further,” says Ganesa Subramanian Vaikuntam, Business Unit Head, Retail Cluster – A&NZ, TCS.

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